Information we collect
Allegra only collects personally identifiable information (“PII”) about you that you specifically and voluntarily provide. On all Website pages that collect PII, we describe the information required to provide you with the requested services or information. Circumstances where Allegra collects personal information include, without limitation, when you:
(a) register with us through the Website;
(b) participate in a survey;
(c) purchase goods or services through the Website; or
(d) contact us.
Cookies and other Web technologies
We automatically collect certain technical information about your computer when you visit the Website. For example, we collect information about your IP address and Web browser software. We also may collect information about your online activity, such as information viewed and requests made. One of the purposes for collecting this automatic information is to help customise your user experience.
Failure to provide information
When using the Website you must provide the requested PII to ensure we are able to provide you with the requested information, goods and/or services. If you do not provide the requested information we may not be able to complete your requests and you may not be able to access all areas of the Website.
How we use your information
The PII you provide to us may be used to:
(a) register you as a Website user;
(b) provide you with information, goods and/or services;
(c) notify you about special promotions, exhibitions, offers and products or services that may be of interest to you;
(d) respond to your questions or suggestions;
Your PII may also be used as otherwise described to you at the point of collection.
If you chose to receive communications from us when registering on the Website, we may use your e-mail address to send you communications about other offers, goods and/or services. You can opt-out of our email services at any time by notifying us via email at firstname.lastname@example.org or by post to Level 8, 18-20 Orion Rd, Lane Cove West NSW 2066, Australia. Please note that we will need to verify your identity.
Disclosing your Personal Information
We do not sell or rent your PII to anyone. We may disclose your PII to:
Suppliers and Service Providers
We only provide your PII to third parties that provide services or functions on behalf of Allegra.
We may contract a reputable third-party to facilitate the distribution of goods, services and/or information.
Our legal obligations
We may be required by law to disclose information you have provided if:
(a) required to by law or an order of a court;
(b) we have reason to suspect that unlawful activity has been, is being or may be engaged in; and
(c) required to protect the personal safety of users of the Website or the public.
The Website may contain links to other websites over which we have no control and that do not operate under this Privacy Statement. We recommend that you read the privacy statements for the relevant websites to ensure that you understand their procedures for collecting, using, and disclosing your information.
Protecting Your Personal Information
We are committed to protecting the information we collect about you. We have implemented a security programme to keep information that is stored in our systems protected from unauthorised access. Currently, we store all PII provided by you in our secure database.
Accessing and updating your information
We will, on request, provide you with access to the PII we hold about you, unless there is an exception which applies under the National Privacy Principles. We may recover from you our reasonable costs of supplying you with access to this PII and your request to provide access to this PII will be dealt with in a reasonable time. If we refuse to provide you with access to the PII, we will provide you with reasons for the refusal and inform you of any exceptions relied upon under the National Privacy Principles.
In the event that you notify us that certain PII about you is not accurate, complete and up to date, we shall take reasonable steps to correct the PII so that it is accurate, complete and up to date. If you would like to update or correct your PII (such as email address, contact numbers, etc) you can notify our privacy officer to make amendments by emailing email@example.com or by post to Level 8, 18-20 Orion Rd, Lane Cove West NSW 2066, Australia. Please note that we will need to verify your identity.
Changes to this Privacy Statement
This Privacy Statement was produced and published on the Website on 15th June 2018. We reserve the right to modify or amend this Privacy Statement at any time and for any reason. If there are material changes to this statement or the way in which we use your PII, we will prominently display such changes prior to implementing the change.
If you have questions about our Privacy Statement, please contact us +61 2 9119 9200.